Covid-19 OPQ Operations Notice 09/04/2020

Covid-19 OPQ Operations Notice 09/04/2020 Dear Valued Clients, We have resolved the issues revolving around Essential Travel Permits use during the Covid-19 lock down period and OPQ has resumed operations. Please note no change in the following: At this time we are accepting new applications via our web site only. No payment is required. New…

Covid-19 Notice 07/04/2020

Dear Valued Clients, Once we have resolved the issues revolving around travel permits during the lock down period, OPQ will resume operations. Please note: At this time we are accepting new applications via our web site only. No payment is required. New applications will be queued but currently no new installations are taking place. Support…

Maintenance Service Outage

Dear Valued Customer, A reminder that our planned work has been scheduled. Please refer to below table for activity details. Details of the maintenance activity       Upgrading fiber modules at bofinet exchange Schedule of the activity       Sunday 5th April 2020  from 1100 to 1300hrs Expected downtime      1.0 hrs downtime (5 April…

Covid-19 Notice 03/04/2020

Dear Valued Clients, As an Essential Services provider, OPQ will continue its operations during this period of national emergency. Please be patient at this time as delays are unavoidable. At present our offices are closed to the general public. For the moment new accounts are on hold. We will resume new account applications at the…

Covid-19 Notice 01/04/2022

Dear Valued Clients, From Official Announcement: “..in terms of the powers vested in me under section 17(1) of the Constitution, I, Dr. Mokgweetsi Eric Keabetswe Masisi, President of the Republic of Botswana, do hereby declare that a state of public emergency shall exist from midnight on 2nd April, 2020 until further notice. ” What this…

Links Failures: Update

FAULT DESCRIPTION: RE: BOFINET – LONDON VIA WACS LINKS DOWN Update 4: 29.03.20 1335hrs Please be informed that the vessel does have cable spares on board. It is underway directly to the repair grounds and it is estimated to be on repair grounds early Tuesday the 31st with an estimated completion on 4th of April.…

Multiple Failures On International Links

Dear Valued Clients, Please be informed of multiple failures affecting service delivery at this time. Please refrain from reporting slow Internet as a fault at this time. We will publish further updates as they become available.  

Covid-19 Notice 28/03/2020

Dear Valued OPQ Clients, Due to the overwhelming uptick in sales of Internet connections and support calls, OPQ management has regretably decided to postpone all new installations as of 10:00am 28/03/2020. In line with recommended hygiene protocols and in particular, social distancing, we also seek to limit risk to our employees and practise the basic…

Covid-19 Notice 26/03/2020

Dear Valued OPQ Clients, We would like to inform you that due to the Corona Virus impact, in Botswana, more of our clients are now being based at home. Additionally there has been a rush for new connections in light of the imminent lockdown. This has impacted our ability to service clients in our normal,…