Covid-19 OPQ Operations Notice 15/05/2020

Covid-19 OPQ Operations Notice 15/05/2020 Dear Valued Clients, Please note updates to the following: We are pleased to report that the offer from our supplier, BOFINET, of 50% extra capacity during the COVID-19 lock down has been extended until May 31st 2020. OPQ will continue to pass on the offer to our customers at no…

UPSTREAM PROVIDER : LINK FAILURE – HIGH LATENCY

Dear valued customer, Please note that our upstream provider is experiencing a link failure between Ramatlabama and Teraco. The impact of this is that all IPT customers will experience high latency. The have contacted their South African partners and the break has been identified. Further updates will follow. FAULT DESCRIPTION: EASSY STM 16(MZN-RAM-C1-L  ) & …

Power Outage: 22/04/2020

Dear Valued Customer, Kindly note that we experienced a power outage at our primary data center. Plans for power rectification. Details of the maintenance activity   Power maintenance Schedule of the activity   Wednesday 22th April 2020 Expected downtime   0.5 hrs downtime (22 April 2020) Impact of the activity IPT service offline Services affected…

Covid-19 OPQ Operations Notice 18/04/2020

Covid-19 OPQ Operations Notice 18/04/2020 Dear Valued Clients, We are glad to note that during the National  Emergency lock down period, delays have reduce dramatically. OPQ have resumed site survey and install operations. We are still confined to operating between 8am-8pm therefore we thank you for your continued patience at this time. Please note changes…

Covid-19 OPQ Operations Notice 09/04/2020

Covid-19 OPQ Operations Notice 09/04/2020 Dear Valued Clients, We have resolved the issues revolving around Essential Travel Permits use during the Covid-19 lock down period and OPQ has resumed operations. Please note no change in the following: At this time we are accepting new applications via our web site only. No payment is required. New…

Covid-19 Notice 07/04/2020

Dear Valued Clients, Once we have resolved the issues revolving around travel permits during the lock down period, OPQ will resume operations. Please note: At this time we are accepting new applications via our web site only. No payment is required. New applications will be queued but currently no new installations are taking place. Support…

Maintenance Service Outage

Dear Valued Customer, A reminder that our planned work has been scheduled. Please refer to below table for activity details. Details of the maintenance activity       Upgrading fiber modules at bofinet exchange Schedule of the activity       Sunday 5th April 2020  from 1100 to 1300hrs Expected downtime      1.0 hrs downtime (5 April…

Covid-19 Notice 03/04/2020

Dear Valued Clients, As an Essential Services provider, OPQ will continue its operations during this period of national emergency. Please be patient at this time as delays are unavoidable. At present our offices are closed to the general public. For the moment new accounts are on hold. We will resume new account applications at the…

Covid-19 Notice 01/04/2022

Dear Valued Clients, From Official Announcement: “..in terms of the powers vested in me under section 17(1) of the Constitution, I, Dr. Mokgweetsi Eric Keabetswe Masisi, President of the Republic of Botswana, do hereby declare that a state of public emergency shall exist from midnight on 2nd April, 2020 until further notice. ” What this…