Covid-19 OPQ Operations Notice 03/08/2020

Covid-19 OPQ Operations Notice 03/08/2020 Dear Valued Clients, As Greater Gaborone is now in Phase 1 lock-down, please  note the following; At this time we are, accepting new applications via our web site only. No payment is required. New applications will be queued but currently no new installations are taking place. Support calls will be served…

FNB Mail Delivery Update

    Good day, Please be informed that we are aware that some clients are having FNB notification mail delivery issues. We have identified that some FNB mail servers are listed on SPAM Black lists therefore notifications may be delayed. Once the black list site deems the server to be credible, mail will begin to…

Face Mask Selfies

Face Mask Selfies The COVID-19 pandemic is causing a surge in people wearing face masks, and facial recognition companies are scrambling to keep up. Face masks cover up a significant portion of what facial recognition needs to identify and detect people — essentially threatening the future of a multimillion-dollar industry unless the technology can learn…

‘Hey Siri, I’m Getting Pulled Over’

‘Hey Siri, I’m Getting Pulled Over’ By following the instructions here (Android users will find an alternative method here too), users who have installed the ‘shortcuts’ app can use this iPhone feature to automatically record police interaction, send location and notify others. This method can also be used for any other time when you need…

Covid-19 OPQ Operations Notice 17/06/2020

Covid-19 OPQ Operations Notice 17/06/2020 Dear Valued Clients, Please note updates to the following: As the Phase 1 lockdown status has been relaxed, our Gaborone office will be open to limited public access. OPQ continues to operate as normally as possible but we do have a backlog of waiting site surveys. Please contact our offices…

Covid-19 OPQ Operations Notice 15/06/2020

Covid-19 OPQ Operations Notice 15/06/2020 Dear Valued Clients, Please note updates to the following: As we are now operating under Phase 1 lockdown status once more note that there will be some delays delivering services. Please be patient at this time. OPQ continues to operate as normally as possible but we do have a backlog…

7/06/2020 – UPSTREAM PROVIDER : IPT DEGRADATION

PLANNED WORK BETWEEN TLOKWENG AND JOHANNESBURG, TERACO   Dear Valued Customer,   Please be informed that a planned maintenance has been scheduled by our Upstreams RSA Partner with long breaks at Zeerust exchange in the North Eastern Region, South Africa.   Please refer to below table for activity details.   Details of the maintenance activity…

4/06/2020 – UPSTREAM PROVIDER : LINK FAILURE

Dear valued customer, Please note that our upstream provider is experiencing a link failure between Ramatlabama and Teraco. FAULT DESCRIPTION: TERACO STM 64 VIA RAMATLABAMA LINKS FAILURE DATE: 4/06/22020 IMPACT: All IPT customers will experience high latency and IPLC customer passing through Ramatlabama will be completely down. Technicians are on site and awaiting cable for…

Covid-19 OPQ Operations Notice 15/05/2020

Covid-19 OPQ Operations Notice 15/05/2020 Dear Valued Clients, Please note updates to the following: We are pleased to report that the offer from our supplier, BOFINET, of 50% extra capacity during the COVID-19 lock down has been extended until May 31st 2020. OPQ will continue to pass on the offer to our customers at no…

Power Outage: 22/04/2020

Dear Valued Customer, Kindly note that we experienced a power outage at our primary data center. Plans for power rectification. Details of the maintenance activity   Power maintenance Schedule of the activity   Wednesday 22th April 2020 Expected downtime   0.5 hrs downtime (22 April 2020) Impact of the activity IPT service offline Services affected…