Contact Us

Contact Us


– Office hours 8 am-5 pm, Monday-Friday –  

(+267) 397 3945 : (+267) 397 3942

Please note: We have a continual problem with BTCL landlines. If your call appears to ring unanswered, immediately hang up and re-dial, and your call will connect. Alternatively, please call (+267) 721 12315 during office hours.


– Office hours 8 am-5 pm, Monday-Friday – 

Francistown Cell: (+267) 764 35175


General Enquiries

For help & support, use our online chat, below right of this page.

For other inquiries, send an email to or support.

Accounts Department

(+267) 316 5044


(+267) 397 3947

24-Hour Telephone Support:

(+267) 723 04131


This package requires a once-off installation of

P1,200.00 excl. VAT

Want to spread the cost? Select options from the

'Installation Fee' menu.

*N.B. An 8% handling charge is added for spreading set-up

costs over 2 months, and 10% for the 3-month option.

This is a shared package.

Contention ratio sharing: 4:1

More information about Contention Ratios

Looking for dedicated, unshared connections? Contact us to discuss your needs.