Help & Support

Help & Support

Help & Support

We’re always here to help. Below are all the ways we can assist.



Help & Support during office hours – Monday to Friday, 8 am – 5 pm.

Call (+267) 397 3945 or (+267) 397 3942

You may talk directly to a support agent using online chat. Use the application at the bottom right of this page.

By email. Address your email to We will respond as soon as possible.

Help & Support out of office hours.

Call or send a Whatsapp message to (+267) 723 04131

For all other information, see our contacts page.






This package requires a once-off installation of

P1,200.00 excl. VAT

Want to spread the cost? Select options from the

'Installation Fee' menu.

*N.B. An 8% handling charge is added for spreading set-up

costs over 2 months, and 10% for the 3-month option.

This is a shared package.

Contention ratio sharing: 4:1

More information about Contention Ratios

Looking for dedicated, unshared connections? Contact us to discuss your needs.