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OPQ wishes to let our valued clients know that there may be a degradation in some services.

A statement from our primary upstream supplier:

“This is to inform you that the West Africa Cable system (WACS) which BoFiNet is a consortium member and providing internet connectivity between Botswana and Europe has failed since 16th January 2020. The fault is suspected to be caused by a double fibre cable break in deep waters around Muanda (Democratic Republic of Congo) and 38Km from High Bridge (United Kingdom). Repair ships are being mobilized to assess and repair the damage which is likely to take 3-4 weeks, maritime permits and approvals and weather conditions.

BoFiNet is routing the internet through the East Africa Cable System (EASSy) and currently working with our partners to secure additional routes into Europe for more diversity. A slight degradation of service is anticipated while we expand into the new routes.

BoFiNet would like to apologise for the inconvenience this may cause.”

We will post updates as and when we receive further information.

OPQ also extends apologies to our customers for any inconvenience that may be experienced at this time.

Further Reading:

South Africa struggling with slow internet after two undersea cables failed – here’s who is affected

Slow internet set to continue in SA after another breakdown in an undersea cable – this time near the UK


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Contention ratio sharing: 4:1

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