Dear valued customer,
Please note that our upstream provider is experiencing a link failure between Ramatlabama and Teraco.
FAULT DESCRIPTION: TERACO STM 64 VIA RAMATLABAMA LINKS FAILURE
DATE: 4/06/22020
IMPACT: All IPT customers will experience high latency and IPLC customer passing through Ramatlabama will be completely down.
Technicians are on site and awaiting cable for repair.
Updates will follow.
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Dear valued customer,
Please note that our upstream provider is experiencing a link failure between Ramatlabama and Teraco.
The impact of this is that all IPT customers will experience high latency.
The have contacted their South African partners and the break has been identified.
Further updates will follow.
FAULT DESCRIPTION: EASSY STM 16(MZN-RAM-C1-L ) & RAMATLABAMA – TERACO STM 64(SID IDC-RAM-10G-K) LINKS FAILURE
IMPACT: IPLC circuits to Teraco via Ramatlabama are affected and IPT customers will experience high Latency
any ETR?
From GIN
Good day,
Please use the normal support channels.
Regards,