4/06/2020 – UPSTREAM PROVIDER : LINK FAILURE

Dear valued customer,

Please note that our upstream provider is experiencing a link failure between Ramatlabama and Teraco.

FAULT DESCRIPTION: TERACO STM 64 VIA RAMATLABAMA LINKS FAILURE

DATE: 4/06/22020

IMPACT: All IPT customers will experience high latency and IPLC customer passing through Ramatlabama will be completely down.

Technicians are on site and awaiting cable for repair.

Updates will follow.

 

___________________________________________________________________________________________________________________________

Dear valued customer,

Please note that our upstream provider is experiencing a link failure between Ramatlabama and Teraco.

The impact of this is that all IPT customers will experience high latency.

The have contacted their South African partners and the break has been identified.

Further updates will follow.

FAULT DESCRIPTION: EASSY STM 16(MZN-RAM-C1-L  ) &  RAMATLABAMA – TERACO STM 64(SID IDC-RAM-10G-K) LINKS FAILURE

IMPACT: IPLC circuits to Teraco via Ramatlabama are affected and IPT customers will experience high Latency

 

 

 

 

Series Navigation7/06/2020 – UPSTREAM PROVIDER : IPT DEGRADATION >>

Comments

  1. GI Support May 21, 2020 at 10:45 pm

    any ETR?
    From GIN

    • OPQsysAdmin May 25, 2020 at 9:54 am

      Good day,

      Please use the normal support channels.

      Regards,

Leave a Reply