4/06/2020 – UPSTREAM PROVIDER : LINK FAILURE

Dear valued customer, Please note that our upstream provider is experiencing a link failure between Ramatlabama and Teraco. FAULT DESCRIPTION: TERACO STM 64 VIA RAMATLABAMA LINKS FAILURE DATE: 4/06/22020 IMPACT: All IPT customers will experience high latency and IPLC customer passing through Ramatlabama will be completely down. Technicians are on site and awaiting cable for…

7/06/2020 – UPSTREAM PROVIDER : IPT DEGRADATION

Dear Customers That one of our upstream providers has experienced a power failure at one of their MSU sites SUBJECT: BOFINET MSU2 SYSTEMS/NEs FAILURE MORE DETAILS: This fault is suspected to be related to Mains/Power Equipment Failure somewhere at or around Gaborone. The distance from Gaborone (where the fault is attended from) is within a…

IPT DEGRADATION : UPSTREAM PROVIDER : 08/12/2020

Dear Valued Customer, PLEASE SEE AN UPDATE FROM OUR UPSTREAM PROVIDER This communication is to inform you that BoFiNet is currently experiencing congestion and severe service degradation resulting from multiple fibre cuts around Game City, Gaborone due to contractor works. The fibre cuts are on a major backbone route and the other on arterial route…