Description
Classic packages are entry level, light use connections for browsing, social media, email etc.
How Much Speed Do You Need?
These are guidelines only and are based on single user / single device use.| Streaming video—standard definition (SD) | 1.5-3 Mbps |
| Streaming video—high definition (HD) | 5-8 Mbps |
| Streaming video—4K / Ultra HD | 25 Mbps |
| Streaming music | 1-5 Mbps |
| Gaming | 1.5-4 Mbps |
| Downloading large files (HD movies, torrents) | 5-50 Mbps |
| Making video calls | 0.5-1.5 Mbps |
| Checking email and social media | 1 Mbps |
CAPPED :
No 
THROTTLED :
No
SHARED :
Yes
This is a shared package.
This package is not capped.
Throttling is the intentional slowing down of an internet service by the Internet Service Provider.
Kgosi –
Is the security deposit payable monthly
OPQsysAdmin –
Good day,
Unfortunately this is not possible.
We had to instigate this procedure for some levels of packages due to the prevalence of non payments and loss of OPQ equipment; this can push prices up for our customers.
We prefer to devote our resources to providing quality services.
We trust you can appreciate the reasoning.
Kind regards,
Angela –
So the security of the home basic is paid at the beginning of installation..
How long do you take to install after full payment?
OPQsysAdmin –
Good day,
Generally upon receipt of payment installation is completed within three working days.
Our team will usually call you to come and complete payment when they have scheduled the install which, more often than not, is next day.
Regards,
Dr. Beauty Mwera Muzadzi –
Is this package unlimited?
OPQsysAdmin –
Good day,
Yes, there is no data limit with this package.
Regards,
Dean Mosarwa –
good morning..
can i please get a quote specifying which packages are of free installation as mention above…
and do i need to pay through this site or come to your office …
regards
Dean
OPQsysAdmin –
Good day,
We do not charge for installation. However, the lower end packages will require a returnable security deposit. As you browse the packages, the information on the page will show whether a security deposit is required for that particular package or not.
Whilst you can place the order straight from the web site (which will serve as a quote), we do not process any payment directly from the site.
Once we have verified details and if necessary performed a site survey you weill need to come to our offices to make the initial payment.
Hope this helps.
Kind regards,
Kabelo Magogodi –
Where’s your office located
OPQsysAdmin –
Good day,
Please view our contacts page whihc has addresses and map directions.
Regards,
Thabo Gilika –
Good evening, is the price quoted above based on a 12, 24 or 36 month contract?
OPQsysAdmin –
Good day,
Due to the COVID-19 pandemic, we are unable to accept new orders at this time.
Thank you for the interest in our products.
Keep well.
Basele Basele –
Kindly advise if you are open to take up new clients?
OPQsysAdmin –
Good day,
Please see current advisory: OPQ Operations.
Regards,
Giggz –
How much do i have to pay to get started on the package of 320
OPQsysAdmin –
Good day,
Placing an order via the site will show you what payments are required for the specific package.
Note you can delete items in your shopping cart and start over as many times as you like.
Placing an order requires no payment. Once a site survey is completed successfully we will invoice you. Installations will go ahead once payment has been received.
Regards,
Kimani Kutenda –
Will I be able to upgrade packages in future, or to switch from shared wireless package to a Bofinet managed FTTH Lite package? What will be the costs involved?
OPQsysAdmin –
Good day,
Yes, you may upgrade or switch to a different connection type at any time.
All pricing of packages is available on the site. Please visit Products for details.
Kimani Kutenda –
What is the current status with regards to new installations? How long after site survey and payment?
OPQsysAdmin –
Good day,
From receipt of payment, usually three working days.
Regards,
Kimani Kutenda –
What is the contention ratio on home wireless shared packages?
OPQsysAdmin –
Good day,
The sharing ratio depends on which product you are interested in.
When viewing products online, you will see a ‘Shared’ link which pops up the sharing ratio for the product you are looking at.
For example: The shared link is to the rght of “8 Mbps / 8 Mbps”
Regards,