Covid-19 OPQ Operations Notice 03/08/2020

opq-logoCovid-19 OPQ Operations Notice 03/08/2020

Dear Valued Clients,

As Greater Gaborone is now in Phase 1 lock-down, please  note the following;

  • At this time we are, accepting new applications via our web site only. No payment is required.
  • New applications will be queued but currently no new installations are taking place.
  • Support calls will be served as per schedule in the support ticket.
  • All payments need to be made on line,  via ATM etc.
  • OPQ’s offices are closed to the general public.

Again we need to exercise patience. Due to the limitations of permits being issued our on-site services have been severely disrupted.

All our usual communication channels are open and our agents are ready to assist.

Stay Home and Stay Safe.

 

Series Navigation<< Covid-19 OPQ Operations Notice 17/06/2020

Comments

  1. Temogo August 3, 2020 at 11:04 am

    When do yo think you will be making installations again? I paid last week Tuesday for a connection and i was honestly hoping that would have happened by now.

    • OPQsysAdmin August 5, 2020 at 9:21 am

      Good day,

      As we are only allowed to operate with skeletal staff during this lock-down period, we have little choice but to suspend new installations in favour of supporting existing customers.

      We appreciate your patience during this difficult time.

      If you would prefer a refund, we will process it immediately. In this event, please contact accounts@nullopq.co.bw directly.

      Regards,

  2. Brilliant Kodie August 10, 2020 at 5:04 pm

    Hi.

    I just made an order online and I haven’t paid yet but I’ve received the email invoice.

    What’s the next step. Should I just wait to hear back from you guys on how I can pay and also if I pay by tomorrow how long am I expected to wait till installation is done.

    Looking forward to your response.

    Kodie.

    • OPQsysAdmin August 13, 2020 at 9:41 am

      Good day,

      Thank you for your order. You will have been placed in the queue for assistance and will be contacted.

      Regards,

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