OPQ, born and bred in Botswana, was formed in response for the perceived need for an Internet Service Provider in Botswana that could provide true quality of service to clients in terms of both reliability and customer service. We are pleased to report that since inception 12 years ago OPQ have achieved these goals and have built a solid and loyal customer base.
OPQ were one of the founding members of both the Botswana Internet Service Provider’s Association (BISPA) and the Botswana Internet Exchange (BINX). The BINX was designed as a facility to pass traffic between locally connected ISPs and PTOs keeping local traffic local. The benefits to our customers are lower cost of Internet access and faster access to locally connected services. A further recent accomplishment of the BINX is the siting of Google’s caching servers connected directly on site at the BINX. Now all cached Google data is available locally on OPQ’s network. This includes high speed streaming data such as You Tube.
OPQ, as an innovative service provision company, is often copied but rarely equalled. OPQ introduced 24 hour support lines, SMS alert systems to let clients know of planned and unplanned outages. OPQ were also the first Internet provider to install Wi-Fi routers as standard, creating hot spots for everyone. OPQ’s exemplary service delivery record is achieved as a result of total ownership of the wireless network.
OPQ provide the highest quality of service and customer support. OPQ’s Network Operation Centre staffed by qualified technicians and support personnel enable OPQ to maintain the highest standards in provisioning an efficient, reliable and consistent service for our customers.
In response to recent and continuing power supply problems, OPQ have invested heavily in solar arrays and redundant power supply systems. OPQ’s core network, Data Centre and Disaster Recovery Centre are now able to operate independently of mains supply, when the need arises, for indefinite periods of time.
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