- 4/06/2020 – UPSTREAM PROVIDER : LINK FAILURE
- 7/06/2020 – UPSTREAM PROVIDER : IPT DEGRADATION
Dear Customers
That one of our upstream providers has experienced a power failure at one of their MSU sites
SUBJECT: BOFINET MSU2 SYSTEMS/NEs FAILURE
MORE DETAILS:
This fault is suspected to be related to Mains/Power Equipment Failure somewhere at or around Gaborone. The distance from Gaborone (where the fault is attended from) is within a radius of 20 Km.
ACTION AND OBSERVATION:
We suspect our MSU IPCore & METRO NEs to have failed as a result of power failure. We have escalated the fault to our Colocation Provider to assist with further investigation and restoration.
Services affected: BOFINET IPT TRAFFIC FROM MSU2, BOFINET EASSY 5G IPT, TERACO IPT LINKS VIA RAMATLABAMA(Link 1,2,3) and FIBRE-LITE/FTTH services.
